Last Updated: 16 Feb 2024

Pool Expert SG is a leading pool maintenance and cleaning service based in Singapore. Your privacy is paramount to us, and this Privacy Policy outlines how we collect, use, protect, and disclose information obtained from our clients and users of our website and services.

Information Collection

Personal Information: We collect personal information you provide when you use our services or contact us. This may include your name, address, email address, phone number, and details about your pool or spa.

Usage Information: We gather information on how you access and use our website, including but not limited to, your IP address, browser type, and page views.

Service Information: Details of the services you have provided, including maintenance schedules, service requests, and feedback.

Use of Information

The information we collect is used to:

• Provide, maintain, and improve our services.
• Communicate with you about your service requests, queries, and feedback.
• Enhance website functionality and user experience.
• Comply with legal obligations and enforce our terms and conditions.

Information Sharing and Disclosure

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and website hosting.

Legal Requirements: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or ensure the personal safety of users of the service or the public.

Business Transfer: In the event that Pool Experts SG is involved in a merger, acquisition, or asset sale, your personal information may be transferred.

Consent: We will not share, sell, rent, or disclose your personal information without your explicit consent, except as outlined in this policy.

Data Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information to us via the internet.

Data Retention

We retain your personal information for as long as is necessary to provide our services to you and as required by applicable law.

Your Rights

You have the right to access, correct, update, or request deletion of your personal information. If you wish to exercise these rights, please contact us at admin@poolexpertssg.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.